MerreFresh.com
Effective Date: 01/01/2025
MerreFresh.com (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information Do We Collect?
We may collect the following types of personal information:
- Your name, contact details (e.g., phone number, email address), and address.
- Payment details, including billing and credit card information.
- Information about the services you request from us.
- Any other information you provide to us directly or indirectly, such as through our website, email, phone, or social media platforms.
2. How Do We Collect Personal Information?
We collect personal information in the following ways:
- Directly from you when you contact us, make a booking, or use our services.
- Through our website via contact forms or cookies.
- From third parties, such as referral partners, with your consent.
3. Why Do We Collect Your Personal Information?
We collect your personal information to:
- Provide cleaning services and communicate with you.
- Process payments and issue invoices or receipts.
- Respond to inquiries and provide customer support.
- Improve our services and manage our business operations.
- Comply with legal obligations.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors for the purpose of delivering services.
- Third-party service providers, such as payment processors or IT support, who assist us in operating our business.
- Legal or regulatory authorities, if required by law.
We do not sell or rent your personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. This includes:
- Storing information in secure electronic systems.
- Limiting access to personal information to authorized personnel.
- Regularly updating our security measures.
6. Access to and Correction of Personal Information
You have the right to request access to your personal information and request corrections if it is inaccurate, incomplete, or outdated. To make such a request, please contact us using the details below.
7. Cookies and Online Tracking
Our website may use cookies to enhance your experience. Cookies are small files stored on your device to help us understand how visitors use our website. You can disable cookies through your browser settings, though this may affect functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
MerreFresh.com
Email: Info@merrefresh
Website: www.merrefresh.com